Welcome to CLOUDCHINK TECHNOLOGIES PRIVATE LIMITED! This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website. By placing an order with us, you agree to these terms.
1.1. All orders are processed within 1-3 business days, excluding weekends and public holidays.
1.2. In case of high order volumes, processing may take longer. You will be notified of any delays via email.
2.1. We offer various shipping methods, including Standard and Express delivery options.
2.2. Shipping charges will be calculated and displayed at checkout based on your location and selected shipping method.
2.3. Free shipping may be available for eligible orders above the minimum purchase amount as displayed on our website.
3.1. Delivery times vary depending on your location and the selected shipping method.
3.2. Standard delivery typically takes 5-7 business days, while Express delivery usually takes 2-4 business days.
3.3. Delivery times may be affected by unforeseen circumstances such as weather conditions, courier delays, public holidays, or natural disasters.
4.1. We currently ship products within India only. International shipping is not available at this time.
4.2. Certain remote or non-serviceable areas may have limited delivery options, and additional shipping charges may apply.
5.1. Once your order is shipped, you will receive an email containing your tracking number and shipment tracking details.
5.2. If you experience any issues tracking your shipment, please contact our customer support team for assistance.
6.1. If your shipment arrives damaged, please notify us within 48 hours of delivery and provide clear photographs or an unboxing video for verification.
6.2. If your shipment is lost during transit, we will coordinate with the courier partner to investigate the issue and arrange a replacement or refund where applicable.
7.1. For complete details regarding returns, replacements, and refunds, please refer to our Refund, Cancellation & Return Policy.
CLOUDCHINK TECHNOLOGIES PRIVATE LIMITED
V4, Mayur Vihar Plaza-IV,
Near HDFC Bank,
Mayur Vihar Phase-1,
East Delhi,
Delhi - 110091, India.
Email:
cloudchinktechnogiespvtltd@gmail.com
Thank you for choosing CLOUDCHINK TECHNOLOGIES PRIVATE LIMITED. We strive to provide you with a safe, reliable, and efficient shopping and shipping experience.